Shipping Policy
Shipping Carrier
We are partnered with various shipping carriers, including Yunexpress, USPS, DHL, FedEx, Aramex, and local couriers. After your order is shipped, you will receive an email containing a tracking number and link.
Delivery Time and Shipping Rate
Processing time: 1-3 business days
Shipping time: standard shipping
- USA/ UK: 7-21 days - $10.95
- Other countries: 10-21 days - $14.95
We are pleased to offer free international shipping on orders over $150.
Please note that business day does not include weekends and holidays. Delivery time is the total of processing time and shipping time, that means, your expected delivery time is 8-24 business days if you’re in the USA/ UK, and 11-24 business days if you’re in other countries.
How do I track my order?
To track your order, please wait for a shipping confirmation email from us, which will include your tracking number. Once received, you can monitor your delivery status anytime by visiting our tracking page: Track My Order
Please note that it may take up to 48 hours for tracking updates to appear in the courier’s system.
If you are still waiting to receive your tracking details within two days of receiving the shipping confirmation email, please contact us: support@greeningmat.com
Please provide your name and order number, and we will assist you in resolving the issue.